Chandigarh: The Government of Punjab in collaboration with Facebook has developed a Chatbot to keep the people updated on information regarding COVID-19.
Chatbot is available on the Facebook page- https://www.facebook.com/PunjabGovtIndia.
Chatbot can be accessed by clicking on the message button of the aforementioned page. This facility starts responding as soon as you send a message.
In the opening dialogue, it asks for choosing between three options: COVID-19 Info, Essential Shops and Change Language.
The Chatbot supports three languages: Punjabi, Hindi and English.
The Chatbot is based on an advanced artificial intelligence language technique system to give an immediate reply to frequently raised queries regarding COVID-19. One can also access this Chatbot by scanning the QR code.
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