New Delhi: In an aim to weed out touts, Railway Protection Force is working on a plan to link personal identification documents like Aadhar, PAN or passport with online ticket booking through the IRCTC website.
The announcement was made by the Director-General of Railway Protection Force Arun Kumar, on Friday during a press conference. "The future is that eventually, we have to link login of ticketing with some identity card either Aadhaar or PAN or any other proof, the number of which the passenger can log in so that we can end touting."
He even accepted that earlier actions against touts were based on human intelligence which used to have an almost negligent impact on the ground. DG RPF said authorities are creating a network to implement this plan, under which they have almost completed their work with Aadhar authorities and the same will be done with other identity proofs.
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He also stated that from 2018 till May 2021, RPF has arrested around 14,257 touts and around Rs. 28.34 crore worth of tickets has been seized from them. Arun Kumar also said that RPF may come out with a mobile application that would allow customers to file complaints of theft, harassment and illegal stoppages. "They are working to upgrade the surveillance systems at various railway stations across the nation," he said.
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