New Delhi: A day after it briefly restricted Amul's account sparking public outrage, Twitter on Saturday said the account was restricted after being caught in the microblogging platform's security processes.
Gujarat Co-operative Milk Marketing Federation (GCMMF) - which makes Amul brand of food products - found its Twitter account blocked on June 4 evening. The account was restored on June 5.
On accessing the account, a message saying "This account is temporarily restricted. You're seeing this warning because there has been some unusual activity from this account. Do you still want to view it?" was displayed.
"Safety and security of the accounts is a key priority for us and to ensure an account has not been compromised sometimes we require the account owner to complete a simple reCAPTCHA process. These challenges are simple for authentic account owners to solve, but difficult (or costly) for spammy or malicious account owners to complete," a Twitter spokesperson said in an emailed statement.
Once the account clears this security step, the account regains full access, the statement added.
"To protect the accounts, we routinely require them to clear this security key for login verification," the spokesperson said.
Amul Managing Director R S Sodhi said the company's Twitter account was blocked on the night of June 4, and restored on June 5 morning when the issue was taken up with Twitter.
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