Lucknow (Uttar Pradesh): The dial 112 service of Uttar Pradesh Police is playing a crucial role in the fight against the deadly coronavirus pandemic which has gripped the entire world. The UP police are playing their role of corona warriors.
ETV Bharat carried out a reality check on the functioning of the emergency service of the UP Police, ‘Dial 112’ to find out how it works. First, the ETV Bharat team reached the control room of the dial 112 emergency service located in the police lines where inspector Arjun Singh and his team were found keeping a watch on their computers. He was monitoring the responding time of police on receiving a call.
The control room monitors the time it takes the police response vehicle (PRV) to reach the place from where a call was made to the emergency number 112 and sends help if required.
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Monitoring starts with a call
Monitoring inspector Arjun explained that as soon as a person calls the number the information is first received by the police headquarters which in turn informs the nearest PVR by locating it with GPS. The same information is also received by the monitoring control room. In case the PVR has not noticed the call, we inform the PVR over the phone to check the message and respond.
Meanwhile, we notice that information is received that the public has gathered near the Parivartan Chowk. On receiving the information, PVR No. 1194 moves. The policemen in the PVR No. 1194 confirm that he too has received information about the violation of lockdown and he is proceeding along with his pilot.
People scattered on seeing the PVR
PVR No 1194 reaches the Shani Mandir from where the call was made and calls the person who had made the call. The man meets the policemen of the PVR. By this time, on hearing the police siren, people take to their heels. The caller tells the police that those who had gathered at the place have left and that there is no problem now.
PVR reached the spot in ten minutes
The police reached Shani Mandir near the Parivartan Chowk within ten minutes of receiving a call on the emergency number 112. However, the crowd which was gathered there had dispersed on hearing the police siren.
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