New Delhi: Full-service airline Vistara on Thursday said that it plans to make temporary changes in the domestic and international flights which include new operating procedures to minimise touchpoints of human contact on board by up to 80%.
In Vistara domestic flights, the service alterations include a reduction in meal choices and withdrawal of services such as onboard sales, welcome drink, hot meals and beverages in premium and economy cabins, Starbucks coffee and Turkish towels.
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Starbucks coffee and Turkish towels will not be served in business class and premium economy class and water-pouring will also be replaced with 200-ml sealed water bottles, the airline said in a statement.
Services on international flights will also be reviewed accordingly to curtail contact with customers, said Vistara.
The airline cabin crew are receiving appropriate training on minimising their chances of contracting or spreading the coronavirus.
"They will undergo thermal screenings before the departure and arrival of flights and will be quarantined/tested if any colleagues or passengers show symptoms of infection or test positive for COVID-19. The cabin crew will wear personal protective equipment (PPE) such as face masks and disposable gloves at all times," the airline stated.
Vistara shall implement social distancing across all possible passenger touchpoints and encourage the usage of self-service facilities such as web check-in and airport check-in kiosks.
To further reduce the risk of spreading the virus by touch, in-flight magazines and other reading material will be suspended, the airline added.
