New Delhi: Air India and Air India Express on Monday said passengers can reschedule their tickets free of cost for all bookings made between March 12-31, in the wake of coronavirus outbreak.
The airline, the budget arm of national carrier Air India, flies to 13 international destinations, mostly in the Gulf region.
"In view of the uncertain travel situation due to COVID-19, free date change will be permitted up to three days prior to the flight departure, for all new bookings effected between March 12, 2020 to March 31, 2020, for travel up to April 30, 2020," the airline said in a statement.
Cancellations charge would be applicable.
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Tickets must be re-issued on or before 31st May, 2020. In case of re-routing, applicable difference of fare will be charged. Passengers are requested to contact our customer care number for further assistance. (2/2) .
— Air India (@airindiain) March 9, 2020 " class="align-text-top noRightClick twitterSection" data="
">Tickets must be re-issued on or before 31st May, 2020. In case of re-routing, applicable difference of fare will be charged. Passengers are requested to contact our customer care number for further assistance. (2/2) .
— Air India (@airindiain) March 9, 2020Tickets must be re-issued on or before 31st May, 2020. In case of re-routing, applicable difference of fare will be charged. Passengers are requested to contact our customer care number for further assistance. (2/2) .
— Air India (@airindiain) March 9, 2020
Many countries have imposed travel restrictions, amid the outbreak of coronavirus, which has claimed thousands of lives.