Mumbai: The Railways started operating nearly 300 additional suburban trains in Mumbai from Wednesday to facilitate the essential services staff, although some of the commuters claimed that maintaining social distancing was a challenge as most locals were overcrowded, especially during the peak hours.
As many as 150 new local train services were added on the Central Railway (CR) routes and 148 on the Western Railway (WR) on Wednesday, which took the overall number of services on Mumbai's suburban network to 700.
The commuters claimed that most of these trains were packed to their capacity during the peak hours even as the railway authorities had assured that only 700 passengers would be allowed to travel on each local.
The commuters complained that the number of trains and their frequency was inadequate and said that there was a need to operate more services.
"Condition of 1st DRD-VR emu at today's morning, no social distancing as there is no local for next 1 hour, authorities should think on it & increase services in the morning peak at least instead of non peak," a commuter Himanshu Vartak tweeted.
In his tweet, he also posted a purported video of crowding on a Virar-bound local and tagged the railway authorities as well as Railway Minister Piyush Goyal.
An employee of the Brihanmumbai Electric Supply and Transport (BEST) said that he has been travelling to the Dadar-based workshop of the undertaking from Mulund due to poor frequency of trains, overcrowding and lack of social distancing.
"The Railways had announced that only a limited number of people will be allowed to board each train, but there is control on the number of passengers and it results in overcrowding that increases the chance of spreading coronavirus," he said.
Some passengers, however, said that the situation was better during the non-peak hours.
A nurse working at the Tata Hospital at Parel said that she travelled on a local from Thane to Dadar around 12.30 pm, when she got a place to sit.
WR' Divisional Railway Manager of Mumbai, GVL Satyakumar, claimed that on an average 400-450 passengers travelled in each local as per the data of ticket sales.