Instagram global outage: Users locked out of their accounts

It was unclear whether the problem was an internal issue or whether the social media site had been hacked.

New York:Instagram said it was working on an issue that left a seemingly large number of users locked out of their accounts Monday morning. Some users reported seeing a message that they were locked out but were still able to scroll through their feeds.

Others posting on Twitter said they were completely shut out. Some reported that their number of followers dropped, presumably because those accounts were locked. On Twitter, Instagram's PR team said: "We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience." It was unclear whether the problem was an internal issue or whether the social media site had been hacked.

According to Down Detector, around 74 per cent of users reported Login issues, 16 per cent reported application access issues and 9 per cent reported server connection issues. Down Detector reports that the outage has massively impacted Delhi, Chandigarh, Kolkata, Bengaluru, Hyderabad, Chennai, Nagpur, and Mumbai.

On Monday, many users were notified that their accounts had been suspended on the platform. The majority of reports of the problem come from iPhone users, with some claiming that their app recently crashed and became unusable prior to an update earlier this morning. (With Agency inputs)