Islamabad: Underlining that their Indian counterparts are "more proactive" and provide better services to their citizens, Prime Minister Imran Khan on Wednesday expressed his displeasure over the working of Pakistani ambassadorial staff abroad.
Speaking to Pakistani envoys posted in capitals around the world virtually, Khan pulled them up for their "indifferent attitude and unnecessary delays in routine services", particularly in the Middle East.
"Feedback that I have received from Saudi Arabia shows as if the staff is not working. The staff in Kuwait's NADRA (National Database and Registration Authority) office take bribes instead of guiding people and an official is involved in making wrong documents...I was shocked to learn all this," he said.
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The disgruntled prime minister underlined that Indian embassies are more proactive in bringing investments to their country and they also provide better services to their citizens.
Khan said he received a lot of complaints on the Pakistan Citizen Portal, which his government launched for direct complaints by Pakistanis in the country or abroad, against various departments.
He said Pakistanis in the UAE and Saudi Arabia were sending the highest remittances, but the embassies in both the countries showed indifferent attitude towards them.