New Delhi: As expected, the spending pattern of Indian consumers changed significantly during the early days of Covid-19 lockdown when money was spent on essentials like grocery and medicines. Now, the consumer spending has come back to 80-90% of pre-Covid level as the government eased restrictions in recent months but unlike earlier Indian consumers are spending more on those things and services that will help them mitigate the risk of virus, says a top banker.
In March this year, Prime Minister Narendra Modi announced a complete nationwide lockdown to contain the community spread of the SARS-CoV-2 virus what has been described as one of the most stringent lockdowns anywhere in the world. It brought down the economic activity to a grinding halt; except a few sectors, most of the people were confined to their residences.
It completely changed the spending behaviour of Indian consumers, particularly the middle class as people tend to preserve cash due to economic uncertainty.
“During the early days of lockdown we noticed that consumer spending came down and it was on groceries, medicines and some other limited purpose usage,” said Shalini Warrier, Executive Director of Federal Bank.
Warrier, who also heads the retail business of the bank, says consumer spending has gone up in the last three months as the government relaxed the lockdown restrictions.
“As the economy started opening up we have seen the spending volume has gone up. In fact, the industry as a whole has achieved 80-90% volume compared to January spending for credit card, debit card spending which is a good indicator of how the market is moving,” Shalini Warrier told the audience in the Business and Banking dialogue organised by Mumbai based payment services and ATM management firm EPS India.
In response to a question by ETV Bharat, Warrier said though the spending has come back to near pre-Covid level but there is a difference in how the money is being spent.
“Travel, hotel and hospitality are much lower, very little in fact, they have been taken over by some other essentials, some stuff that people need for their houses,” Shalini Warrier noted.
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Covid forced people to buy personal vehicles
Shalini Warrier, who keenly watches the spending pattern of her bank’s customers by using data analytics and artificial intelligence, says people are spending money on those things that will help them avoid risks associated with the Covid-19.
“We have also noticed the tendency among the buyers to reach out and buy smaller end vehicles like small cars, used cars, two wheelers. We have seen some uptick in that. I think that is because of the general risk involved in public transport, so that the risk is mitigated,” Warrier told ETV Bharat.