New Delhi: The small and medium businesses (SMBs) that decide to voluntarily inform about a data breach, on average, are likely to lose 40 per cent less financial damage than their peers that saw the incident leaked to the media, according to a new report.
The financial loss for SMBs that disclose a breach to the public well within time are estimated at $93,000, while their peers that had an incident leaked to the media suffered $155,000 in damage.
The failure to suitably inform the public about a data breach in a timely manner can make the financial and reputational consequences of a data breach more severe, revealed the Kaspersky report titled ‘How businesses can minimize the cost of a data breach'.
The same tendency has also been found to be the case in enterprises.
Those that voluntarily inform their audiences about a breach experienced less financial damage (28 per cent) than those whose incidents were leaked to the press – $1.134 million compared to $1.583 million.
"Proactive disclosure can help turn things around in a company's favour – and it goes beyond just the financial impact. If customers know what happened firsthand, they are likely to maintain their trust in the brand," said Yana Shevchenko, Senior Product Marketing Manager at the cyber security firm Kaspersky.
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Some high-profile cases include Yahoo!, who was fined and criticised for not notifying their investors about the data breach it experienced, and Uber's fine for covering up an incident.