New Delhi: BSNL Employees Union has urged the company's chairman and managing director to hold regular interactions with the unions, like his predecessor did, for early revival of the loss-making public sector firm.
BSNL CMD PK Purwar, however, said he keeps meeting unions, employees and even individual employee for their suggestions and advice.
In a letter to Purwar, seen by PTI, the union said in mid-2016, BSNL management under the then CMD Anupam Shrivastava showed inclination to involve unions and associations in the management's initiatives "night free calling" and "all India free roaming" where employees went beyond their duty hours to popularise the schemes resulting in increase in company's subscriber base.
BSNL is the only company, apart from Jio, that has regularly gained mobile customers. The subscriber market share of BSNL increased to 10.35 per cent in March 2020 from 9.44 per cent in March 2018. The company now has over 11.8 crore mobile customers.
BSNL Employees Union (BSNL EU) General Secretary P Abhimanyu in a letter dated January 7 said unions and associations utilised inputs from the management around various initiatives for motivating the employees to give better performance.
"When AUAB (Unions and Associations of BSNL) decided to organise the "Service with A smile" movement, the then CMD BSNL, Anupam Shrivastava ji, was kind enough to get that movement kickstarted through a huge meeting held in the corporate office premises.
"However, we regret to say that the coordination between the management on one side and the unions and associations on the other side, has become a story of the past," BSNL EU said.