New Delhi:In this ongoing festive season, Indian Railways is ensuring special arrangements for the passengers travelling to their native places to celebrate festivals with their families.
For the convenience of rail travellers and to clear extra rush of passengers during this festive season, Indian Railways is running 668 trips of 110 special trains from Durga Puja till Chhatha Puja this year. Also, augmentation of coaches in regular trains is being done to ensure berth availability during this festive rush, said the statement.
Special Trains have been planned to connect major destinations across the country on railway sectors. Crowd controlling measures by forming queues at the terminus stations with the supervision of RPF staff for orderly entry of passengers in unreserved coaches is being ensured.
Additional RPF personnel have been deployed in major stations to ensure the security of passengers. Officers are deployed on Emergency Duty at major stations to ensure the smooth running of trains. Staff are deployed in various sections to attend to any disruption of train service on priority.
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Measures have been taken for the frequent and timely announcement of arrival and departure of trains with platform numbers. “May I Help You” booths are kept operational at important stations where RPF Personnel and TTEs are deputed for proper assistance and guidance of the passengers. Medical Teams are available at major stations on call. Ambulance with the paramedical team is also available.
A watch on any malpractices like cornering of seats, overcharging and touting activity etc. by the security and vigilance department staff is done and strictly monitored. Instructions, for maintaining cleanliness at waiting halls, retiring rooms, passenger amenity area in particular, and at stations in general, are given by Zonal Headquarters.
