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Lockdown: Digital Payments increased in education sector, utility sector, social engagement sector and more, Razorpay report

"101 Days of COVID-19 Era: Impact On Digital Payments", this report by Razorpay talks about the rise in digital payments during the lockdown. People decided to stay indoors so the demand for education courses increased, social isolation led to increase in counselling sessions, etc.

digital payments increased in India in lockdown,Razorpay on increase in digital payments
Lockdown: Digital Payments increased in education sector, utility sector, social engagement sector and more, Razorpay report

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Published : Jul 7, 2020, 11:51 AM IST

Updated : Jul 7, 2020, 12:16 PM IST

New Delhi:Digital payment transactions in India have rebounded by 23 percent in the last 30 days, full-stack financial solutions company Razorpay said in a report.

The overall digital transactions declined by 12 percent in the last 101 days, compared to a 30 percent drop in the first 30 days of lockdown, said the report titled "101 Days of COVID-19 Era: Impact On Digital Payments".

Lockdown: Digital Payments increased in education sector, utility sector, social engagement sector and more, Razorpay report



"The digital payments industry couldn't escape the pandemic crisis, we witnessed a dip of 30 percent in online payments since the lockdown began, and now seeing a rebound of 23 percent over the last 30 days is a sign of gradual revival of the digital economy," Harshil Mathur, CEO and Co-founder, Razorpay, said in a statement.

  • During the 101 days of lockdown, March 24-July 2, the online education sector grew by 23 percent as extended lockdown has led to a rise in demand for online courses.
  • Also, medical services are picking up as online consultations and purchases have increased by 20 percent, said the report.
  • To ensure health and safety from COVID-19, Indians opted to stay indoors and paid bills online. This contributed to the growth of the utility sector by 163 percent.
  • The research showed that locked up at home, people have turned to dating apps for companionship and social isolation has also led to a surge in online counseling platforms to connect with mental health experts.
  • The social engagement sector -- personal counseling, dating & matrimony websites -- has witnessed a 32 percent growth, said the report based on transactions held on the Razorpay platform between March 24-July 2.
Last Updated : Jul 7, 2020, 12:16 PM IST

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