Srinagar: There is a massive surge in the people going to Deputy Commissioner office daily for thronging the six helplines set up for people for making phone calls. As many as 14,000 phone calls have been made and received ever since the helplines were set up a week back.
There are 46 helplines that have been set up for people for making calls. Most of them have been set up in police stations.
But with just a few landlines operational, only some lucky ones get through to their loved ones.
"I am happy I could talk with my son who is studying in Delhi. I waited for hours for my turn", said Fareeda.
"The challenge is to deal with people who are angry, mostly relatives of people who have gone on hajj pilgrimage are making calls mostly", said Waheed who runs the operations at the helplines.