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Swiggy, IRCTC Ink MoU to Provide Food Delivery Service on Trains

Online food delivery platform Swiggy on Tuesday said that the company has signed a Memorandum of Understanding (MoU) with the Indian Railway Catering and Tourism Corporation (IRCTC) to provide food delivery service on trains.

By PTI

Published : Mar 5, 2024, 5:03 PM IST

Online food delivery platform Swiggy on Tuesday said that the company has signed a Memorandum of Understanding (MoU) with the Indian Railway Catering and Tourism Corporation (IRCTC) to provide food delivery service on trains.
Image Credit: IRCTC X handle

New Delhi:Swiggy will offer food delivery services to passengers at Bengaluru, Bhubaneswar, Visakhapatnam and Vijayawada railway stations beginning March 12.

The food delivery services will be extended to 59 more railway stations in the coming weeks, Swiggy said in a statement. A memorandum of understanding (MoU) for delivering pre-ordered food on trains was signed between Swiggy Food Marketplace and Indian Railway Catering and Tourism Corporation (IRCTC) on Tuesday.

Passengers can avail pre-ordered food services via Swiggy once they input the PNR on the IRCTC app and select the preferred station for food delivery.

"This partnership with Swiggy will bring more convenience and food options to our passengers, making their journeys more memorable," said Sanjay Kumar Jain, Chairman and Managing Director, IRCTC.

Swiggy CEO Rohit Kapoor said, "We are hopeful of a buoyant response from passengers and restaurant operators on this route, which will hopefully lead to us providing services on more stations and on newer routes."

"If during these rail journeys, which traverse across states and districts, one has the option to order meals to explore the culinary diversity of India, it would make the experience more convenient and enjoyable, and add to the overall vividness of train travel," Rohit Kapoor said in a statement.

As part of the MoU, the statement said Swiggy will deliver food from its extensive restaurant network to passengers on the Indian railways starting with Bengaluru, Bhubaneswar, Visakhapatnam and Vijayawada. The service is likely to expand to 59 additional city stations in the coming weeks.

In addition, the company mentioned that the food delivered to passengers would be packed in insulated Swiggy bags to keep the meal warm and fresh. Swiggy’s delivery partner would reach the selected platform a few minutes before delivery, hand over the food to the customer and mark the food delivered. (With Agency Inputs)

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